Shipping policy
Shipping Policy
We aim to process and dispatch all orders as quickly as possible. Below is our standard shipping policy.
Processing Time
Orders are typically processed within 3-5 business days. During peak periods or due to high demand, processing times may be slightly longer.
Shipping Times
Shipping time frames vary depending on your location and the shipping method selected at checkout.
Once dispatched you will be notified.
Please note that delivery times are estimates only and are subject to courier delays beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on the size, weight, and destination of your order.
Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor its progress.
Responsibility
Once your order has been dispatched, it is in the hands of the courier. We are not responsible for:
- Delays caused by the shipping provider
- Incorrect shipping addresses provided by the customer
- Lost or stolen parcels marked as "Delivered" by the courier
Please double-check your shipping information before placing an order.
If any issue or questions, please feel free to reach out to us via email - reline.aus@gmail.com